How can I change address in NPS account?

The National Pension System (NPS) is a government-backed retirement savings scheme that provides financial security after retirement. To maintain your NPS account, it’s essential to keep your personal information, such as your address, updated. Changing your address in the NPS account can be done both online and offline. Here’s a detailed guide on how to update your address in your NPS account.

Methods to change address in NPS Account

There are two primary ways to update your address in your NPS account:

1. Through the NPS online portal (eNPS)
2. By visiting your nearest Point of Presence (PoP)

Let’s explore each method step by step:

1. Update Address in NPS Online (via eNPS)

The online process is the most convenient way to change your address. You can log into your account on the official eNPS portal and update the address in just a few steps.

Step-by-Step Guide to Change Address Online:

1. Log in to Your NPS Account:
   • Visit the official NPS website: https://enps.nsdl.com.
   • Click on the “Login with PRAN/IPIN” option.
   • Enter your PRAN (Permanent Retirement Account Number) and IPIN (Internet Personal Identification Number).
2. Go to the Profile Section:
   • Once logged in, navigate to the ‘Profile’ section, usually located under the ‘Account Maintenance’ menu.
   • Select the ‘Update Address’ or ‘Update Contact Details’ option.
3. Update Your Address:
   • Fill in the new address details, including the correct postal code, city, and state.
   • Ensure the address matches the proof of address you will upload.
4. Upload Address Proof:
   • You will be asked to upload supporting documents as proof of the new address. Acceptable documents include:
     • Aadhaar card
     • Voter ID
     • Passport
     • Utility bills (electricity, water, gas) no older than 3 months.
   • Ensure the document is in PDF format and within the allowed file size limit.
5. Submit the Request:
   • After entering all the details and uploading the required documents, click on the ‘Submit’ button.
   • You will receive an acknowledgment for your request, and your address will be updated once verified.

Points to Note:

• The change of address request will typically be processed within 7 to 10 working days.
• Make sure your contact details, especially your mobile number and email ID, are updated to receive communication regarding the request.

2. Update Address Offline (via PoP)

If you are not comfortable with the online process, you can also update your address by visiting your nearest PoP. PoPs are banks and other financial institutions authorized by the Pension Fund Regulatory and Development Authority (PFRDA) to provide NPS-related services.

Step-by-Step Guide to Change Address Offline:

1. Locate the Nearest PoP:
   • Find the nearest Point of Presence using the official NPS website or visit the PoP where you opened your NPS account.
2. Collect the Form:
   • At the PoP, request the Form S2 (Subscriber Details Change Form). This form is used to update personal details such as address, phone number, and email ID.
3. Fill in the Details:
   • Fill in the new address in the form accurately.
   • Attach a self-attested copy of your proof of address (similar to the documents mentioned for the online process).
4. Submit the Form:
   • Submit the filled form and documents to the PoP representative.
   • The PoP will verify the documents and forward the request to the Central Recordkeeping Agency (CRA).
5. Receive Acknowledgment:
   • Once the request is processed, you will receive a notification via SMS or email confirming the address change.

Points to Note:

• Ensure you provide accurate and valid documents.
• Processing may take a few days, and you will be notified when the change is completed.

Documents Accepted as Proof of Address for NPS

Regardless of the method you choose, you will need to submit valid proof of your new address. The following documents are accepted as valid proof of address:

• Aadhaar Card
• Passport
• Voter ID
• Driving License
• Utility Bills (Electricity, Gas, Water – not older than 3 months)
• Bank Account Statement or Passbook (with an updated address)
• Property Tax Receipt

Ensure that the document you submit is clear, up to date, and matches the address you want to update.

Conclusion

Keeping your NPS account information up to date is important for the smooth management of your retirement savings. Whether you choose to update your address online through the eNPS portal or offline by visiting a PoP, the process is straightforward. Always double-check the information and documents you submit to avoid any delays. Following this guide will help you seamlessly update your address in your NPS account and ensure that you continue receiving important notifications regarding your account.